Question 1

Why does Fraser Valley Computers only accept Interac e-Transfer?

Accepted Answer

We use Interac e-Transfer to keep costs lower, reduce payment processing fees, and provide a more direct and secure payment method for both the customer and the business. This helps us offer better pricing on custom PCs, upgrades, and pre-built systems without hidden payment platform costs being added to your order. All payments are manually verified before orders are processed or shipped.

Question 2

Do you ship PCs across Canada?

Accepted Answer

Yes — we ship custom PCs, pre-built systems, and components across Canada. Every system is carefully packaged to help ensure it arrives safely and securely.

Question 3

Do you ship outside of Canada?

Accepted Answer

Potentially, yes. International shipping can be discussed directly with the owner depending on the destination and system requirements. Please contact us through the contact form or by email to discuss options.

Question 4

Do you build fully custom PCs?

Accepted Answer

Absolutely. We specialize in custom-built gaming PCs, workstation PCs, streaming setups, and performance systems tailored to your budget and needs.

Question 5

Do you sell pre-built gaming PCs?

Accepted Answer

Yes. We offer ready-to-go pre-built systems for customers who want a high-performance PC without waiting for a full custom build process.

Question 6

Do you accept trade-ins?

Accepted Answer

Yes — we may accept trade-ins for gaming PCs, computer parts, graphics cards, or related hardware depending on condition and current market value. Contact us with photos and specifications for an estimate.

Question 7

How long does a custom PC build take?

Accepted Answer

Build times vary depending on part availability and workload, but most custom systems are completed within a few business days to a couple of weeks.

Question 8

Are your PCs tested before shipping?

Accepted Answer

Yes. Every system is stress-tested, benchmarked, and checked before pickup or shipment to help ensure stability and performance.

Question 9

Can I request specific parts or brands?

Accepted Answer

Of course. If you already know which CPU, GPU, case, cooling solution, or RGB setup you want, we can build around your exact preferences.

Question 10

What happens after I place an order?

Accepted Answer

Once payment is confirmed, your order enters the build or preparation process. You'll receive updates regarding progress, shipping, or pickup arrangements as your system is completed.

Question 11

Where can I get a custom gaming PC built in the Fraser Valley?

Accepted Answer

Fraser Valley Computers builds custom gaming PCs and workstations to order for customers across the Fraser Valley and Lower Mainland — including Abbotsford, Chilliwack, Langley, Mission, Surrey, Aldergrove, and Maple Ridge. Local pickup is available, and we can also ship across Canada. Reach out through the contact form, Instagram @fraservalleycomputers, or email to start a build.

Question 12

Can you build a PC for a specific game like Fortnite, Valorant, Warzone, or CS2?

Accepted Answer

Yes. We spec every build around the games you actually play and the resolution and refresh rate you play them at — whether that's high-FPS competitive esports, high-settings 1440p, or 4K. Tell us your games and your monitor and we'll match the parts to hit your frame-rate target without overspending.

Question 13

Will my custom PC be VR-ready and handle 1440p or 4K gaming?

Accepted Answer

It can be. We build for whatever target you need — VR, high-refresh 1440p, or full 4K — by choosing the right GPU, CPU, and memory for that workload. Let us know your goal and budget and we'll spec a machine that handles it.

Question 14

Can I upgrade the PC you build for me later on?

Accepted Answer

Absolutely. We build with sensible upgrade paths in mind, so adding a better graphics card, more RAM, faster storage, or improved cooling down the road is straightforward. Bring it back any time and we can handle the upgrade and testing for you.

Question 15

Do you build small-form-factor, white, or RGB-themed PCs?

Accepted Answer

Yes. From compact small-form-factor (ITX) builds that tuck under a desk to full towers, and from blacked-out stealth looks to full RGB or clean white themes — we build to your aesthetic as well as your performance target.

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